I am dedicated to improving quality in service
organizations through education, training, and organizational
development efforts.
I have a Master of Science in Technology, with
a specialty in Training and Development, from Eastern Illinois
University and over 30 years experience working in human service
organizations. I use work
performance technology to improve the effectiveness and ethical
environments
in the non-profit & service sector.
I welcome your thoughts &
questions
regarding my work. If I can be of service to your organization,
please contact me.